Fix My Fridge

Specialists in the repair and service of 12v & 24v truck, campervan & boat fridges

Privacy Policy

We are strongly committed to your right to privacy and to providing a safe, enjoyable and productive user experience on-line. Our On-Line Privacy Policy has been drawn up with those aims in mind. We reserve the right to modify or amend this Policy at any time and will display the effective date at the beginning of this statement. By submitting identifying data you agree to our use of such data as set out below.

Personally Identifiable Information

We will only collect personally identifiable information (such as name, contact details, boating or vehicle profile information) that is specifically and voluntarily provided to us by a visitor to our site. You may choose to provide this information, for example, to register on the site, seek further information from our sales or technical team or enter a competition.

Unless you indicate otherwise, the personally identifiable information collected will be added to our customer information database. It will be used to service your request (and any similar future requests) and to keep you informed about our services when relevant. If you decide that you no longer wish to receive information from (a division of Penguin Refrigeration Ltd), then a simple unsubscribe facility is provided. (a division of Penguin Refrigeration Ltd) will not give or sell any personally identifiable information to any third party companies, organisations or individuals.

We endeavour to keep an accurate record of the information collected. We will retain it as long as necessary to service your current request and any similar future requests, or until you request that we delete the information.

Each visitor has the right of access to personal data they have submitted to Enquiries about the accuracy of identifying information previously submitted to us, or requests to have outdated information removed or inaccurate information updated, should be directed to:

It is our policy not to disclose a visitor's personally identifying information to third parties except for the purposes of booking engineers to fit the products or otherwise when explicitly requested or authorised by that visitor to do so, or as required by law through subpoena or other legal process.

Anonymous Information

We may collect and analyse user-submitted information on an anonymous basis, such as boating or campervaners preferences, boat or vehicle size to enable us to enhance and focus the services that we offer. We may also provide or sell this statistical information to third parties, such as our suppliers or trade federation. Such data will not include any personally identifiable information.

Log Information

We may log and analyse web traffic information, for example to determine numbers of users, or to record numbers entering the site by a particular link or to identify categories of visitor by browser type. These statistics would be used to enable effective management of our on-line resources and or to provide data for the servicing of agreements with our affiliate partners. Log information is anonymous with no personally identifiable information being either obtained or retained.


Cookies may be used on some pages of our site. Cookies are small pieces of data stored on your hard drive that assist us in providing a more customised web site experience, for example, by retaining registration information to save logging on again to re-enter a restricted area. You can choose to refuse or delete cookies by altering your browser preferences. If you choose to do so, then most of the sites' pages should still work fully in your browser.
Should you have any questions or queries concerning the above please feel free to contact us at